Frequently Asked Questions

Straightforward answers to common questions about our services.

Snow Removal

  • We deploy whenever snow reaches 2.5 inches or 6cm in depth. Some areas may receive more or less snow compared to others, so feel free to contact us if your area has a ton of snow and we should come out.

  • No, we deploy automatically at a set trigger depth of 2.5 inches or 6cm.

  • This depends on which package, but it can include driveway, walkways, and sidewalks.

  • With our monthly plans, there are multiple visits included, so you’ll be covered for multiple visits.

  • No, there is a service agreement to sign, but it is not fixed and you can opt out whenever you choose.

  • We use driveway markers and extreme caution to minimize any risk of damage to your lawn.

Lawn Care

  • This depends on the package you choose, but there are options for one a week and once every two weeks depending on you needs.

  • This depends on the package you choose, but what may be included is mowing, trimming, edging, and blowing off clippings.

  • No, after we setup the service, we take care of everything.

  • Once you contact us, we’ll ask for some photos of your yard as well as a brief description of what you’re looking for. we’ll provide a number. based on the answers. If needed, we can also come out to the residence for a better idea of your exact needs.

  • No, there is a service agreement, but you may opt out whenever you choose.

  • If it rains all services will be pushed back until the rain stops. continuing through the rain may lead to damage to the lawn.

Don’t see your question?

Feel free to reach out via text or email — we’re happy to help